FAQ

FAQ

Those are the most commun questions received from future customers. If you do have any further questions or you can't find your answer, don't hesitate to contact our stuff by clicking on



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As soon as your are paying your TV subscription. Despite the fact that we are not VPN nor DNS provider, the rules are the same as those. You are reaching your cultural needs which is your right.
You will have only 2 plugs to install (Wireless installation). If you know how to put a power plug 50% of the job will be done.
We do support most of the hardware you can find. Our team always get the latest devices to make sure that everything is working with a rather new version or will make it work with any new devices. You can find more information under Channels
No. Everything is done by our router. You don't need to change anything from your end
No. You don't need to update your IP or change any settings. The box will do it automatically for you.
Our device is one of the safest you can find in the market. As this device is all the time with you, all the data goes on your network. Only a few data for media are passing thru our servers. Beside that we can't see or access your network or what you are browsing. The only details we see is if your Router is Online or not.
We don't put limitation on our devices (Data nor bandwidth). This is a personal device and you can travel with it everywhere you want to go. If there is any abuses, we will contact directly the person in charge of the account. But for the moment, we can't imagine any abuses possible as soon as the customer in question has a legal account with their TV/channel provider